Uber Eats

On 7 May 2024 I ordered 3 x burgers from Steers TownSquare, Roodepoort. The driver arrived with 1 x burger and I advised him he delivered the incorrect order to me and please to return it to Steers Town Square. He had another order to deliver to a different address and obviously swopped the orders where the person who order the 1 x burger was then 3 x burgers richer. He proceeded to cancel my order advising that he could not reach me. I drove to Steers Town Square to rectify this mistake and the manager call UberEats to explain the situation with their driver . UberEats refunded me my RR321,60 but the refund is not reflecting in my account. Everytime I reach out to them I am told I need to wait 10 working days and now they close my queries without resolving the query