UBER EATS ****

On Friday the 26th of September I order on UBER eats (Ordered KFC total amount debited from my account was R218.54 this included amount of R61.54 that was sated that I owed as the driver was at my door step and I was not there, which is the 1st lie and 1st problem that I had with UBER eats. Drivers clamming that they where at my door step but never pitch, I tracked the trip and it would just say driver was there and returned, question is why did he not call when he was outside as I was outside when it was a mint away. Second incident happened on the 26th I had the code, watched it and as I tracked the driver again saying 1 mint away, booom next thing it updated DELVERED, How?? If I have the code and did not get the parcel. I called uber eats and they said they will get back to me within 24 hours, still now and this **** is going on with a lot of people. CAN UBER EATS DRIVERS STOP ****MING PEOPLE AND CAN UBER EATS TAKE ACCOUNTABILITY AND GIVE BACK MY REFUND. It is a total ***** **** app, that eats people's food and doesn't care for it's customers.