Uber Eats!!!!!!!!!!!!!!!!!!!!

the F#%&king driver blocks my call leaves food on the floor at the wrong address and refuses to deliver at the correct address, they took money off my account and refuse to refund me back. This was the second time i experienced an issue with them,. the first time they refused to refund my drink which the driver spilled in his bakkie because i didnt take a picture of it... why are they still open with such horrible service, and horrible attitude of rude drivers........!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!