UBER EAT SUPPORT - SHOCKING

Friday 30 August : Went to Uber support chat to escalate a delay in delivery and serious lies after consulting the restaurant Mochachose (Horizon) and driver. Only to be told we can only give you an email address to escalate the matter. Afrer which I asked twice for the email address yet the uber eat consultant Kimtia closed the chat twice on me without solving the issue. During this process the driver ****, the restaurant **** and no way to give this feedback to Uber Eats let alone escalate it. Shocking.