UBER DRIVERS ARE *************!!!!

I ordered a meal from Burger King today at around 10:45 in Rivonia Rd Sandton Johannesburg and never received my order The drive never called to say his outside I couldn't call him as his number kept going to voice mail But on my side it shows my order was delivered I am beyond **** a whole R200 down the drain and Uber Eats hasn't even responded to my complaint