Uber drivers

Yesterday 24/07/2020 to order food. All your drivers kept canceling my order. First person to collect order was Innocent, then it was Sinethemba and the last guy was the one who decided to pick up the order and told me there was a shooting at Northriding of his brother people are canceling orders because of the area. I placed the order before 6 the food arrived at 8 and the guy refused to come to the house my husband had to meet him at the total garage. What is going on this was very disappointing