UBER ALLOWED *****ULENT TRANSACTIONS IN MY ACCOUNT

A *****ulent transaction of R1390 was made to my account last night at 22:00 pm from a restaurant in cape town for a self pick up order while i reside in Johannesburg. I do not know or have any contacts with anyone in that city. when trying to track the said restaurant called Mandela's Table i cannot locate anything and even on the Ubereats app their shows it's 'Unavailable'. i queried this with the uber support team, at first their response was that the order is over 48 hours ago therefore they cant help, second they claim that this query was resolved and they will not attend to anything further related to this and the last response was they claim the transaction was legit and they will not investigate or refund me even after proving with screenshots of inconsistencies with the transaction, There is no Mandela's Table restaurant existing or their contact number and the address listed on the app picks up a residential property/house that is on sale on property 24.

How does UBER allow these bogus restaurant to register and operate on their platform to de***** customers and them not want to address and resolve the matter. Another incident happened with another bogus restaurant called 'Lotus Ledger' in the App where UBER did refund me however this time they are refusing to. I suspect our information is shared internally from UBER to use customers profile and allow these *****ulent transactions to happen.

I DO NOT HAVE R1390 TO THROW AWAY, I NEED AND WANT MY MONEY BACK!!!