Uber *******

I ordered Nandos dinner from Uber. I see my order suddenly marked as delivered. I go outside and see a motorbike riding down the street, my garage is wide open and nobody knocked hooted or called, my dogs are sleeping comfortably. I go to phone Uber guy and he picks up and doesn't respond. Next thing his phone is on voicemail. I call Nandos and the teller tells me "All we do is push out food" as if to a trough for ***s. The manager was not the least bit concerned and dismissed the issue as a rare occurrence with Uber at fault, Uber is not under my employ or outsource so why is it my issue that your driver felt like free Nandos and lies about leaving an order. It's your service and you should ensure that it functions, it's unacceptable that customers are forced to wait with baited breath that the delivery driver actually performs his duties. Your manager and staff are completely *********** and have no regard for service as long as they receive their fee and push out food to the troughs for the ***s. I want my full refund and I will obtain the video footage and release it as proof of your ********* drivers and laisez fair attitude to their incompetence. You hire undocumented ******* as delivery drivers who decide they'd rather enjoy our orders than do their jobs.