UBBER EATS ARE *******

On 1 December 2020 we were given Uber Eats vouchers by our company for a virtual year-end function. After loading the voucher into my wallet and ensuring the 'apply credits' was on, I placed my order. Instead of using the credits, the amount showed as pending my bank account, as well as an additional transaction of R50.

I then went back into the wallet and app**** the credit. A message popped up saying the transaction on my bank account would be reversed.

The phone number on the app does not exist. I have e-mailed multiple times to try and get a resolution and requestingvthem to call me.

Today, 3 December, the pending transactions, including the R50 unknown amount have been deducted from my bank account.

UBER EATS YOU ARE *******. NOT ONLY HAVE I PAID TWICE FOR MY ORDER, YOU HAVE TAKEN AN EXTRA R50 FROM MY ACCOUNT.

DO NOT USE UBER EATS