They're *****

I'm extremely disappointed with the service I received from UberEats yesterday. Despite being a regular customer with a proven track record of receiving deliveries at the same address, the driver failed to deliver my food.

I was waiting at the gate, chatting with the driver via the app, and could see that he stopped nearby. However, he didn't deliver the food or respond to my messages. The app later showed that the food was 'delivered,' but I never received it.

I believe the driver intentionally failed to deliver my food, This is *****, when I report to them on the app they said I'm not eligible for refund driver followed the right protocol, imagine, where and how ? I waited and waited he didn't show up. All other drivers used to deliver right in my gate