1 reviews | Active since Sept 2020
THEY WILL ***** YOUR MONEY
I placed an order that never arrived. It was not for a small amount as I was purchasing for multiple people. I requested a refund after 2 hours of waiting and then placed the order again to ensure it is received as we still wanted the food. Turns out the restaurant doesn't even exist. Now Uber support is claiming that I "Completed the Order". How does a person even do that on the app. The Driver / Restaurant marks the order as complete, NOT THE CUSTOMER. Nonetheless, they have blatantly REFUSED to refund my order and there is no way to contact Head Office or escalate it further. I have tried their website. DO NOT USE UBER EATS. This is not my first issue with them. I have written off hundreds of rands worth of orders in the past and I am BEYOND frustrated. Use any other service, but don't use Uber Eats!!!!!
