Theft by uber eats

I had place a food order over the weekend and my account was debited when the order was placed. Upon delivery of my order my account was debited the 2nd time with the exact same amount from Uber. I tried logging a call via the app and i got a stupid response stating that the they would charge the account a second time if there are insufficient funds. This is utter BS coz if that were the case, the first transaction would not have went through!! I been trying to contact them since and have had no response.

This is theft and *****!!!