******* that will ***** your money, stay away

On saturday 18 july i place and order with uber eats, i called the driver 10 minutes after the order was supposed to arrive and he told me he was stuck in traffic, then 30 minutes later i called again he did not respond and marked my order as delivered. I complained on the app and later o got the email saying the driver came and waited for me which is not true as i called the driver and sms him via the uber eats app. This is the third time this happens and they refuse to refund me. Please stay away from uber eats. Order number was DF843. Orders never arrive and they dont refund