Terrible Support Service

I ordered a coffee and two toasties from Vida E Cafe on the 27/10/2021. Sandwiches were perfect, however, I lost more than half of my coffee. I then went and made an immediate support request with UberEats, with the photo etc showing how much of my coffee was left in the cup, only to be told I would be contacted via email. We are sitting on close to 24 hours later and absolutely nothing received from UberEats.

I find the lack of consumer support absolutely disgusting, especially when receiving only a quarter of a cup of coffee when it was paid in full!!

Can't say I will be going out of my way to use UberEats again, considering that Mr D assists as soon as theres an issue.