Super Annoyed!!!

I am very disappointed with the service provided by Steers and UberEats. I placed an order with *** and paid R114.95 for a Bacon Cheese Burger about an hour ago. The driver gave me a delivery without the slip/invoice which was the first strange thing. The shock came when I opened the meal and found a plain burger with lots of 1000 island sauce and a big slice of tomato. There was no bacon and the roll was stale. I tried to call the driver via the app to stop him immediately but his number went to voicemail. I then called the number: *** hoping I will get through to the store but was redirected to the call center - I asked to be called back as I was running out of airtime. I was contacted back fortunately, the lady told me to make contact with UberEats to pick up the food which left me startled as I already told her I tried calling the driver first and had already asked that she calls me back because I have no airtime- she just forced the number on me and I am seriously annoyed right now!! I just want a refund or I will dispute the transaction as I paid for nothing with my last money!!