1 reviews | Active since Dec 2021
Wow what an experience from UberEats. Yesterday, the delivery person arrived with part of my order and when I queried where my food was he said I need to discuss that with the restaurant. Quite shocked I said what do you mean. He then told me to take the food that he had (which was just a side, by the way). And when I said no, I cannot accept just a part of the meal, he told me, "do what you want' and drove off. When I contacted the restaurant, they said that he arrived without a bag to transport the food in and for some reason just took the side and left. So I went on to get a refund from UberEats. After some back and forth, and with the implication that I an fabricating all of this, they processed only part of the refund. When I query where the rest of my refund is I received the same standard response that they looked into it and processed a refund (still not a full refund). If they want to fact check, all they need to do is contact the restaurant instead of implying that I am a ****. Secondly, why is it so hard to just process the full refund. Pathetic and disappointed. To add to this, I order food earlier on for my son and it was a meal that included a toy...which never arrived. Good bye UberEats......Hello MrD!!!!!
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