CT
Carla T

1 reviews | Active since Sept 2011

01 Oct 2020, 16:26

*****s

I ordered dinner on the 31/09/2020 via UberEats from a local restaurant. Everything was fine and my ETA was 19:05. I was killing time doing adult things around the house as I had dinner sorted, or so I thought. ETA changed to 19:15. Then 19:30..... Later it was 20:45. I was all but very agitated by then as I was hungry, wanted to have showered already and settle down for the evening, but I had to be ready if Uber said the driver is 5min away.... ETA was then 20:55 and I thought ***** it, I'm cancelling this damn order. Phoned the restaurant, they said my order has been done and waiting a while. They contacted UberEats customer support and called for a driver and raised the concern of my food standing there. I still asked the guy so I'm getting cold food as well.... He said I need to cancel my order with UberEats. Now I had a R100 voucher I used on this order... UberEats cancelled my order with the excuse that my order never went through, which is a bunch of lies, as it was done and already prepared at the restaurant. I lost my R100 voucher. UberEats wants to give me measly 2 vouchers of R25 off on my next two orders.... Go stuff it where yo mamma don't lick.... Give me my R100 voucher back. You left me hungry and cheated me out of R100.

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