********

On 13/01/2020 I ordered from Chicken Licken Hillbrow. My order was delivered by Patrick and payment option was CASH.

I paid the driver. To my surprise when I tried to order again there was a message that I needed to settle the arrears for my last order....basically saying I did not pay for the last order from 13/01/2020.

I sent a message to uber seats support team telling them that I paid for that order and they should investigate and clear my account because I was not willing to pay twice.

They came back saying I should pay the arrears on my account.

Note that I had initially stated that I already paid. I provided them with the driver's name. I don't understand why they can't investigate and contact the delivery guy.

They keep telling me to pay the arrears. I refuse to pay twice for an order. Thus is **************** and this is not the 1st time this has happened.

I'm very disappointed with UberEats and their support team. They are robbing us