****med by Uber Eats

I placed an order on Ubereats from Panarottis gateway a Seafood which was a seafood pasta dated on the 07/09/2021. The meal totalled up to being 188.49 in which I made a card payment for it the delivery guy came and brought my food but before he came to deliver they than took another 185.34 from my account. This only took place after the food was delivered, I had been trying to be in contact with Uber eats to no luck to get my 185.34 refunded back. Till today I have tried all mean even went on their social media account and sent private messages cause I didn't want to be dramatic about all this but I never ever received feedback from them. And again I placed an order from McDonald's Mount Edgecombe left a note on my order for the delivery guy that if he does not get hold of me when trying to contact me as I work in a call center and cannot have my phone at hand, that he is to leave my food with security as it had already been paid for. The guy decided to go with my food and I never ever got refunded my money but kept on being sent emails saying they are sorry that I didn't get my food so I was like ok be sorry but now what? Am I gonna get my food back or my money back then I was informed by Uber eats that I came too late to request for my refund since they sent the money back to the suppliers. I've still got my bank statements to validate this. I'm honestly fed up of Uber eats, customer service is pathetic and only to find its like the only trusted app there is. I would just like my money back, request my bank statements if you may I just want my money back and nothing more to that! This is seriously unacceptable