****med

I am so upset. I ordered food at Spur and and the store contacted me as they wanted to confirm if I had made a mistake for ordering the same food twice at the same time. I then discovered that I was collecting at the wrong store and the manager advised it was OK as the food had not been made yet. I immediately went onto the ubber eats app to cancel the order and was successful canceling both orders. I didn't try to call the following day as I thought I was giving ubber eats time to process the order only to find that they have no intentions of transferring my money back. Why do they take people for a ride. Why was I not told immediately that they will not refund my money? What was supposed to be a good day celebrating my son's birthday turns out to have a bitter end. I want my money. I wasted a lot of money buying airtime calling to get assistance and they never answer. I want my money, I can't afford to throw away R280. That is money I could've used to buy my son school shoes.