******* uber eats

I placed an order with Barbeque Junxion at 7pm and till now I have not received my order for delivery. Your dumb app days my food is on the way, yet the store closes at 8pm. So I other words I've lost my money because the app is just showing that and it does not allow me to cancel the order. Sick of uber eats and the *******. I just want me money back and I want it within 24 hours time, non negotiable!!!