Refund of undelivered order

Hello Peter I have a problem with Uber eats yesterday I ordered food via Uber and payment was made, then the Uber driver swapped my order with someone else’s order and when he arrived he told me that he gave someone else my order and suddenly my order was cancelled it was order that was processed by Aidan I tried to reach out to Uber but my matter was not resolved and I have not get a refund for what I ordered. How can you help me to get my money back? The driver wanted me to take ice cream while I ordered burger