Refund is an insult

I spent R193 yesterday order arrived literally hours late Nd missing a whole chicken, I reported they refunded me R62, I take it as an insult and a sign that I'm not valued as a customer. I ddnt want any refunds I just wanted my chicken.

All this trusted companies are slowly becoming ***** and self-invested. As a customer what would I do with R62 after spending R193. With the driver trying to explain he was given 3 other orders to deliver plus when he finally delivers there is no meat aha Mani, instead of trying by all means to remedy the 3 hour delay, this is the sorry Uber eats decided to give me. I am done 🙏

Classic poor service, try using Mr D. Apparently they still value their customers.