Refund

On Friday 27.12.24 I downloaded the UberEats app and turned on my location. I then placed an order for pizza. After making the payment I realised that the address was incorrect, I immediately called the restaurant to see what my options were. I was then told to wait until the driver was allocated to pick up the order or cancel it. I asked about my refund if I were to cancel the order, I was assured that I would get my full refund.

I proceeded to cancel the order and now UberEats is refusing to refund my money.