Poor service

I used Uber Eats for the first time this evening and I was very disappointed. The delivery person Paddington did not even arrive. I phoned his number and it was the wrong number. I paid in full for the meal but have not received it. I have decided not to use Uber Eats again. The delivery man claimed that I gave him the wrong address but my flatmate gave the same address that I gave and there was no problem.