POOR HELPLINE SERVICE FOR FIRST TIMERS

I'M A FIRST TIME USER OF THIS USELESS APP, YOU GUYS HAVE A ****** ASSIST LINE THAT NOT EVEN HELPING, WHAT'S THE POINT OF HAVING AN ASSIST LINE IF IT CANNOT ASSIST YOUR COSTUMER, TO TOP OF IT ALL, YOUR DRIVERS ARE STUPID, I HAD TO REDIRECT HIM ON HOW TO GET TO ME, SENT TEXTS WITH NO REPLY,THIS IS THE WORST SERVICE EVER, YOU CLEARLY SHOW THAT YOU GUYS DO NOT CARE ABOUT YOUR COSTUMERS, ITS ALL ABOUT MONEY, THAT IS WHY YOUR DRIVERS AND THE HELP SYSTEM IS SUCH A MESS... MR DELIVERY IS WAY BETTER THEN THIS ****TY SERVICE I GOT, I HOPE RECESSION AFFECTS YOU GUYS BECAUSE YOU DO NOT CARE ABOUT THE PEOPLE.