Poor derive

I placed an order with gateway kfc this morning. Leonard collected my order and came to my workplace. The footage at work shows he did not wait for 9min as uber eats claims their driver wait more than that which is a lie and a total lie. He left with my order of R240. The footage at work shows he didn’t even wait that long. He is seen on the footage arriving and taking a picture of my work place and leaving.. I want my refund and I want the driver to be taught a lesson.