Poor customer service

I placed an order using Uber eats I ordered at Pedro’s Clare estate halaal I ordered 1/4 chicken and rice at 19:37 pm on the 5 th of December 2024. I forgot to change address I was charged for a meal and delivery even though I cancel too early can I have my money back I have been writting emails and sending messages on ubereats but I don’t get any response from them I even tried to call them on contact number but u didn’t reply