Payment Taken – No Food, No Refund

placed an order through Uber Eats and paid in full. I later cancelled the order. The problem is that the company is refusing to refund my money, yet I also did not receive the food. It is unacceptable for a company to keep a customer’s payment without providing the product. If the order is not delivered, a refund should be issued. Keeping both the food and the money is unfair and against basic consumer rights principles. I have attempted to resolve this matter through the app, but no proper solution has been provided. I am requesting either a full refund or clear proof that the food was prepared and delivered as claimed.