Pathetic Sparkeys Melrose north

Pathetic useless service. Ordered off of uber eats, eta was given. Then received the msg that food is collected and on its way, 20 min later they say my food was delivered and I had not received my food. Trying to get my money back has been impossible and when we contacted the driver he could not speak English and found it quite amusing that he had gotten away with *****ing our order. What the heck can I do?