pathetic service

im ****ed off with your pathetic services, one of your drivers from chicken licken Rivonia this morning stole my soft drink from my order he goes by the name of Frank and drives a Hyundai i20, I contacted the store that my order is incomplete and they did an investigation by checking on the cameras if the item was included with the parcel and it was, my order number is #88DF9, it clearly states that you hire people that ***** from us and inconvenience us