Pathetic

Wow... Never have I experienced such terrible service from the people that run the application itself. Remove my account or block me or whatever you do, but honestly I am super dissapointed.

I complain about my order being in a hideous condition (packet torn and chips half a portion and cold drink spilled all over the place), but to my surprise I am not liable to COMPLAIN about something because I am atypical with my complaints. Not just did I NOT ASK FOR A REFUND but I got a smerky response back after clearly stating that. Saying that they can't offer me a refund. Yeah thanks. I NEVER ASKED FOR ONE. I wanted a damn apology.

I get threatened that they will deactivate my account. Not that I care because why would I use UberEats ever again. I basically get called a ****? Then I make the statement to you UBEREATS. If you have continues complaints about the same restaurant why is am I the problem here?

I have never received an apology from the restaurant apologizing for messing stuff up only a stupid response from you. Which tells me that you have never actually taken the time to take it up with the restaurant that was the problem? Job not done.

I have referred plenty of people to UberEats and rest assured that I will tell them about my pathetic experience.

I was basically called a ****? Who are you to tell me that I am lying about something? I get told I complained too fast after they delivered my order? Duh. Because I literally complained straight after the guy delivered the order. What were you expecting I complain an hour after? Well, then, I would be lying.

Then I also mentioned that you honestly need to take into consideration that I am not the only one using the application, but after your response I can clearly see that you didn't even bother to read my email to you.

Pathetic.