Paid paid for a non-cash order.

I ordered food to the value of R440 & am certain I opted for cash payment because i nee very well I had insufficient funds in my back acc. Upon arrival I have driver R440 + R50 tip Total: R490. Later that evening I got notification of a failed Uber transaction due to insufficient funds. I also got a message from Uber requesting me to pay with immediate effect. I’ve sent several complaints explaining myself, but No Joy!! What’s worse is I can’t retrieve the driver’s details/contacts Atleast I would’ve called him to bring back the money. What beats me is why on this planet he would think we’re tipping him 105% of the actual bill!! It doesn’t even make sense. And the fact that one can’t pick up a phone and speak to an Uber agent makes transacting with Uber a nightmare!!!

This was the first & last time I ever use this app!!! Normally my daughter orders on my behalf.