PAID FOR NON DELIVERY

On 2nd of June 2021 around 7pm we placed a romans pizza order via UberEats and the order was never delivered. We made follow up same night after getting confirmation that it was received by us. We then realized that we had captured an incorrect address of a restaurant Westgate Mall and we called Romans in Princess Crossing and they told me that there is nothing they can do we must call UberEats. We made a follow 2 days after and we were told to have an invoice number. Bank account was debited with R285 and the driver (Christopher)never even called us to indicate that he is lost.Can we please have a refund