Order never received

Order never received, ****** my order I placed @20:36 Nandos driver said delivered where as I didn’t get the food. I’m super annoyed with Ubereats cos just a week ago I was complaining for my food that had missing items and I was only refunded a R7 which never reached my bank account. All I need is to get a full refund for the food I didn’t get and delete this stupid app