Order issue with application - Was billed for two meals because of an error

Normally Ubereats are good, however I had an issue today when placing an order. My order was placed and during the process I got an error that "Oops something went wrong, try again later" I tried shortly after and the order went trough (I might have selected another meal)

My first order arrives and I take it to my desk and saw the meal wasn't what I thought I ordered, as I sit down I get a call that my order has arrived, I go and have a look and saw that I had two orders on my app.

This wouldn't have happened had the application had methods around this issue.

I was of course billed for each order and I tipped each driver.

Obviously I cant blame the drivers for this but there was no indication from the app my order had been placed after the error.

I gave the one meal away at my office and ate the wrong order. (I'm not sure what happened that resulted in one or both of the orders been wrong)

Since there is no method available to me for this sort of thing on the Ubereats website I had to resort to Hello Peter.