Order #EE79F

Order #EE79F. I've been trying to resolve this issue via the app - but it's not allowing me further communication. Driver allegedly left food outside my gate, when I got there I found that it was ******. Reviewing my CCTV camera footage the next day, the driver can be seen putting the food down, taking a photo and then loading the food back into his delivery bike. UberEats is not acknowleding this serious issue and have not refunded me. I have the cctv footage of what the driver did.