No Pies!

Ordered from BP Lentchworth through Uber Eats and my pies are missing, got everything except my pies, I even asked the driver if they in the bag and he said yes. Sent a help request and have yet to hear back from Uber, this was @19h50, tried calling driver and keeps hanging up, left messages and nothing. Not the first time they leave me with wrong order now we sit hungry my kids and I, no transport either! Cant exactly take a walk in the dark.