No order delivered

An uberEats driver left with my order today. The money was taken from my account and received a receipt but no order.

Thanks for ordering, Lee Here's your receipt for Tops at SPAR, Noordwyk. Total ZAR 129.00 1 Bernini Classic 6 Pack 275ml ZAR 95.00 1 Sprite Zero 2.25l ZAR 25.00 Subtotal ZAR 120.00 Service fee ZAR 6.00 Delivery fee ZAR 3.00 Payments ZAR 129.00

I sent them a message and they never attempted to reach me to sort this out.