MC
Marcha C

1 reviews | Active since Sept 2012

11 Oct 2019, 13:53

No food delivered, but marked delivered by the delivery person...

I ordered food for lunch and did not receive the order. The app showed delivered, yet we did not receive the food.

Trying to concact the service immediately is a FUTILE exercise, as I first was referred to a chat site that closes down midway through the chat, then the chat person tells me to use the HELP section on the app... (Where do they think I got their link from?) Eventually (the app is counter intuitive, btw) I found a way to send some correspondence. I get a questionnaire and no feedback there after...

No UberEats No, that's not how you do business when people are hungry.

Also, I noticed that when they deliver, you dont need to sign anywhere to çonfirm you received your food... I don't get that. Part of the problem?

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