No delivery

Unfortunately this platform doesn’t allow you to leave zero stars because that is what my honest rating would be. The service over recent months has deteriorated significantly. Uber needs to stop hiring cheap labour at the expense of proper customer service. Hire proper drivers, train them and pay them properly! Tonight I ordered food. The driver changed 3 times. When they finally allocated a driver, for at least 30 minutes, it showed that the driver was picking up my order. Did they allocate the delivery to a driver in another province? I eventually phoned the restaurant who confirmed that the order had been ready and waiting for a while to be collected. After waiting an hour, and the latest delivery time getting later and later, I eventually drove to the restaurant to collect the food myself. I might be more forgiving if this was the first incident but it’s not. This is the third incident of this nature in the space of 2 months. The worst part is that there is no help from uber. Their responses are scripted and generic.