No delivery and No refund from UberEats

Let me jump on the bandwagon of the Many complaints against UberEats. I will Never make use of their dishonest services again. I ordered a meal through UberEats and tracked the delivery, the driver apparantly waited at a different location to the address as supp**** and I received ONE Automated telephone call only and when I tried to call back, it was unsuccessful. They stand by their stance advising no refund as the driver followed protocall BS!!!