No Customer Service

I placed an order with Mc Donalds Honey Ridge, I ordered a mcFlurry on your system but Mc Donalds called me to inform me their machine was broken and they could not complete the order, they also told me that they notified you so they are unsure how I could have ordered an ice cream. I asked them to cancel the order but they were unable to, I looked on your help me page to cancel my order but since Mc Donalds already accepted the order I would not receive my refund if I cancelled the order.

After I called Mc Donalds a second time to get them to cancel the order they notified me that I had to contact you to cancel the order because they couldn't. After I looked all over online for an uber eats support number I found nothing, after contacting your normal support line and following the prompts to uber eats, I get informed that you cannot connect me to the uber eats support line. I finally started chatting to your terrible chat bots for help, after explaining my whole issue, the bot replies with "Would you like to add something to your order" !??!?!

This service is unacceptable, you need to get a proper support line for uber eats customers because all your 'fancy automation' is useless, when I need to chat to a support person I don't want to chat to a bot that knows nothing and can't respond properly to my queries.