No cancellation, no door delivery, food damaged, no help from agents

NO DRIVER , NO CANCELLATION, PATHETIC AGENTS, USELESS DRIVER

Had the worst experience with Ubereats. Always some issue. There were no drivers to pick up the order after half and hour , tried to contact them to cancel, an agent called Mabul connected telling me I wasn't charged and the order didnt go through. Asked him what happens if the order picks up a driver and the store preps, rudely told that he already answered the question and reiterated that I wasn't charged , ignoring my concern completely . The order gets picked up over an hour later and the chat bot refused to give me an agent. Eventually one connects and again does not assist me , they also disconnect randomly without helping. Messaged the uver driver and called the store to say the order is cancelled as it is too late. The driver arrived , did not follow instructions, refuses to come to the door and proceeds to drive off without delivering the food!!! Ignoring messages and calls ! Imagine having to chase after an ubereats car in the icy cold winds of a winters evening !! I am absolutely disgusted with this lack of service and complete disregard for customer service. I do not recommend ubereats. Even the uber rides were unreliable. Tried even uberone, was charged services fees when I wasn't supposed to be, my food was delivered damaged and terribly late on more than one occasion. Overall pathetic.