NEVER use UberEats - worst service Ever!

Worst customer service EVER!!! ordered meal for family, paid with bank card immediately - everything processed....now waiting... driver gets to pick it up & whooops cancels my order... order was placed 21 July - its now 2 Aug & I have still not been refunded! I've been in contact with the help line constantly & they keep telling me it under review..... I will NEVER use them AGAIN!!!