Never recommend to anyone again

On Saturday the 2nd October 2021 17:48 I purchased a meal via your app from McDonald's my order was for R226.60 no problem at all the money gets deducted from my bank account my food arrives. Again on the very same day at 22:25 another R226.60 get deducted from my account from Uber Eats putting my bank account in an overdraft. I contacted my bank twice and two different advisors advised me that Uber Eats double billed my order. I sent Uber eats screens shots of the transactions which the requested and also screenshots of the chats I had with my bank confirming twice on two different occasions that my account was charged twice. Your team did their investigation and tells me infact insists that they only billed me once after I sent them several screenshots and proof which they requested. Your last employee told me that they have exhausted all investigations and now considers my query closed and resolved and should I have more evidence I should send it to them. After asking if they have a complaints team there have been no response ever since then!

I am absolutely disappointed in the service after being a loyal customer for years. I would not recommend this service to no one nor would I even think of using your app again. Deducting another charge from my account without my consent is *******!

I really hope non of your customers ever experience something like this ever!!!