AB
Alicia B

1 reviews | Active since Mar 2017

05 Nov 2023, 09:25

NEVER RECEIVED MY ORDER, Logged calls sent emails called numbers to speak to Uber Eats consultants and all reply I get is UP YOU CUSTOMER in auto response.

NEVER RECEIVED MY ORDER, WHY IS IT SO DIFFICULT TO SPEAK TO SOMEONE AT UBEREATS AND DON'T YOUR TRACK YOUR DRIVERS LOCATIONS Never received my order 4 November 2023, you driver can't speak and understand English and I logged a call and Mohammed Abdullah Chandray in your support team in no help. I don't know who to speak to but I don't believe your Customer Service is up to scratch. I don't see why I must fight abt food and my refund. I've logged 3 calls and I get the reply below. I called your Uber Eats driver 3/ 4 times and he don't understand a word of English all he says is 69 69 yes. Now Mohammed Abdullah types no refund case closed, who got my order did I pay for the Drivers lunch or someone out there at 69 in some street in Cape Town. Can someone please take some insterest or redirect me to someone that can refund me. I'll never use your App again I understand fully in business things go wrong but your Driver and Consultants are totally unhelpful and illiterate.

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