JO
John O

1 reviews | Active since Jul 2011

03 Mar 2019, 15:19

never arrived, no calls from delivery guy

Hi

It never arrived

I got a SMS from your automated system which said the guy tried to call me but he never did. I attach screenshots as proof. I insist that you refund me. YOU WILL SEE ON MY CALL REGISTER THAT THERE ARE NO CALLS AFTER FRIDAY EXCEPT TO STEERS WOODMEAD FROM ME.

Screen Shot 2019-03-03 at 15.13.06.png2019-03-03 15.13.30.png2019-03-03 15.15.11.png

On 03 Mar 2019, at 14:18, Uber Support ********** wrote:

/// Please enter your reply above this line. Replies below this line will not be received. \\\\\\ Uber Logo Support WAITING FOR YOUR REPLY My order never arrived ·

Hi John,

We’ve checked your account and I can see that your order has been marked as completed. Would you mind letting us know if you didn’t receive it so that we can look into this further for you?

Moving forward, please note that once you've entered your delivery address and placed your order, we aren't able to adjust it on our end.

You can, however, contact the partner directly and tell them the correct address for the delivery. Be sure to give them clear instructions so there are no additional delays while your order is being delivered.

Thank you for your understanding.

Sent by Zurva on Sunday, March 3, 2019 at 12:17:58 PM

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