My order

I ordered food on Sunday a big mac meal and a chilli cheese double medium meal. Meals were both suppose to come with fries and a drink but only the big mac came as a meal. The chilli cheese meal only came with the burger. I was charged R192. They said the amoumt was refunded to me but i never got it. They said the refunded me R54.54 but nothing waa refunded to my bank account.