My Delivery never arrived !!!

I had a bad bad experience with this the useless ****mers. I just ordered Nandos now I was waiting for the food by the gate. I tried contacting the delivery guy sent them lots of messages they blueticked me never responded. I then got a message saying my food was delivered in the street far from my location... I went out at night looking for my delivery nothing found. My R250 gone!!!!! I will make sure you guys pay this I won't let it slide like that!!! The delivery person is a crock he has a profile picture of a lady but the picture with my parcel is a man. His name is Gine. I want my refund and I'll not rest till I get it. If they couldn't reach me as they say a lie even! Why not return food to the shop ??? Who did they deliver to? Cos I'm the only person who has the code? You'll pay I tell you!!! I'll make sure